Commission-Free Ordering Apps for Restaurants & Cloud Kitchens
Independent ordering platforms for restaurants and cloud kitchens — no commission, no forced fulfilment model, and full ownership of customers and refund policy.
- Faster Checkout
- Accurate Billing
- Actionable Insights
0% Order Commission
Venues keep the full value of every order placed through their own platform.
Fulfilment on Your Terms
Self-pickup only, delivery only, or both — set per venue rather than imposed.
Own Ratings & Refund Rules
Cancellation windows and refunds follow the owner’s policy, not an aggregator’s.
1. The Operational Challenge
Pre-Existing Bottlenecks & Friction
Restaurants listing on the large aggregators were handing over a substantial share of every order in commission, and still carrying the downside risk: charges applied on cancelled orders, ratings falling for delivery delays outside the kitchen’s control, and customers able to cancel mid-preparation once food had already been cooked. Visibility depended on competing against every other kitchen on the same page.
Business Requirement
An ordering system each venue owns outright — its own menu, its own customers, its own refund and cancellation rules — that adapts to how the business actually fulfils orders rather than forcing one model on everyone.
2. Algora Systems Solution
Modular Architecture & Delivery
Algora Systems built a configurable ordering platform where fulfilment mode is set per venue. A restaurant with no delivery fleet runs self-pickup only. A cloud kitchen with no dine-in counter runs delivery only. A venue doing both runs both. Each gets a branded ordering site, a live kitchen order screen, menu and availability controls, and its own customer database. Cancellation windows, preparation buffers and refund rules are set by the owner, so a customer cannot cancel free of charge once cooking has started.
Key Modules Delivered
- Configurable Fulfilment: Self-Pickup, Delivery, or Both
- Branded Menu & Ordering Site
- Live Kitchen Order Display
- Owner-Defined Cancellation & Refund Windows
- Menu, Pricing & Item Availability Control
- Venue-Owned Customer & Order Database
Deployed Technical Stack & Architecture
Fulfilment mode as configuration, so one codebase serves every venue type
Single-tenant data isolation per restaurant
Order state machine with owner-configurable cancellation cut-offs
Real-time kitchen display over websockets
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