Telemedicine App & Diagnostic Lab Booking Portal with Automated Report Delivery
An encrypted telemedicine and diagnostic booking platform — video consultations, doctor scheduling and lab reports delivered to patients automatically, without the front desk chasing them.
- Faster Checkout
- Accurate Billing
- Actionable Insights
Digital Report Adoption
82% of patients now retrieve lab reports digitally within 1 hour of release.
Appointment No-Shows
Reduced missed consultation slots by 44% with automated WhatsApp alerts.
Support Call Volume
Decreased routine report inquiry calls by 60%.
1. The Operational Challenge
Pre-Existing Bottlenecks & Friction
Patients had to physically travel to collection centers to retrieve diagnostic test results, resulting in congested waiting rooms and high phone support volumes. Doctors lacked a secure digital system to conduct follow-up consultations remotely.
Business Requirement
A cross-platform mobile application and secure web portal enabling patients to view verified diagnostic reports, book doctor appointments, and attend encrypted video consultations.
2. Algora Systems Solution
Modular Architecture & Delivery
We built a HIPAA-ready patient mobile application and web portal with end-to-end encrypted WebRTC video consultation, automated analyzer PDF report ingestion, and secure WhatsApp appointment reminders.
Key Modules Delivered
- Encrypted Patient Mobile App (iOS/Android)
- Doctor Scheduling & Consultation Portal
- WebRTC Encrypted Telemedicine Video
- Automated Lab Report Ingestion Pipeline
- WhatsApp Notification & Reminder Gateway
Deployed Technical Stack & Architecture
Flutter cross-platform mobile app with biometric FaceID/TouchID auth
Encrypted WebRTC video signaling server
Node.js REST API with AES-256 field-level health data encryption
Managed deployment with a dedicated database replica for reporting
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